Our Clients Love Us!
I just wanted to drop you a note and let you know how much we appreciated all of the extra effort Sally put forward in booking our Oasis of the Seas cabins. Even though RCCL dropped her calls on two occasions, kept her on hold for 45 minutes, couldn't find our sons or our records (we are Diamond-Plus) and dealing under stressful situations - Sally persisted and booked the exact accommodations and date that we preferred. Sally was very gracious to us and we appreciated her attitude and customer mindedness. Sally even tried to book the Oasis from home because of the 8AM opening of reservations on 8/21...this is true customer service to the nth degree.
We have been customers of NDC for about 10-years and have most been working with Neal as our cruise consultant. He is fabulous too - Neal has worked on our reservations on the days / evening off to be sure that we have been taken care of. My wife and I even stopped by your area and had lunch with Neal - just to meet him and say thank-you personally.
You are blessed to have two wonderful, dedicated employees such as Neal and Sally. They are the reasons why we continue to have NDC handle all of our travel reservations. Next time Mary and I are in the area, w3e will want to treat both Neal and Sally to lunch...and you are invited too!
East Green Rush, N.Y.
My family and I have recently returned from our cruise on the Celebrity Celebration, and we loved it! Of course, we appreciate the on-board credits that National Discount Cruise Co. provides, and another very thoughtful touch was the welcome home note from Lois that was waiting for us when we got back. Thanks once again to you and Lois for helping make this a most memorable, thoroughly enjoyable, vacation. You can be sure that when we plan our next cruise vacation (tomorrow wouldn't be too soon, but I'm afraid it will have to wait a bit longer than that) the first and last number I will need to dial to make the arrangements will be yours.
Mr. & Mrs. B Harris
West Windsor, N.J.
Three friends and I recently returned from a repositioning cruise with Azamara from Miami to Barcelona. It was great. The purpose of this e-mail is to confirm something I am sure your already know. Neal is without a doubt the finest travel consultant I am my friends have ever dealt with. Thanks to Neal any and all our future travel will be accomplished with the aid of his truly professional and "beyond the call" help. We have , and will continue to recommend friends to National Discount Cruise Co.
New York, N.Y.
Many thanks for getting us the promotional discounts on our cruise with Oceania. Whenever anyone tells me what a FABULOUS deal they got from some other company, we compare notes and find that with NDC we really got a great deal and service.
Mr. and Mrs. Shoenthal
I would like to inform you that you have a great Cruise Consultant, Lois Hovis. She is very professional and enthusiastic and shows great integrity. She never fails to return my call and is very customer oriented. We are looking forward to our Holland America cruise in 2009.
My wife and I returned from our 7 day Bermuda cruise on Celebrity and I wanted to thank you for your help in making this our most memorable vacation yet. The effort you put in to helping me plan this trip was to me, above and beyoind what was necessary and the shipboard credit was much appreciated.
I want to thank you for the excellent service you have provided for Oceania cruise to the Europe last summer and the Antarctic Cruise. Looking forward to our Crystal cruise in 09. I have delt with many travel agents over the years and you are by far the best. You really make a differance.
"Many thanks for your efforts in getting us, the Dolins and Cherrys the best rates on Oceania. Whenever anyone tells me what a FABULOUS deal that got with some other company, we compare notes and find that NDC had the best prices. We value your service and good prices. I really mean it,"
My wife and I returned from our 7 day Bermuida cruise on Celebrity and I just wanted to thank you for your help in making this our most memorable vacation yet. The ship was great, the service outstanding, and the food phenomenal. The effort that you put in to helping me plan this trip was above and beyond what was necessary and the shipboard credit was much appreciated.
Mr. and Mrs. A. Heymann
"This was our first cruise, and for sure, it won't be the last. The pre-arrangements by National Discount Cruise Co were efficient and very helpful. Royal Caribbean's Serenade of the Seas was luxurious and spotless. The service impeccable and friendly. We loved Alaska and it was the most fun we have had without our golf clubs and tennis racquets.
"We thank National Discount Cruise Co for making this trip of a lifetime possible. We would not dream of considering anybody else for our next cruise."
Jim and Georgina Potter
"We had a great time! Holland America's Zaandam is a lovely ship, the stateroom was great, the food was great (we went on as passengers and came off as cargo), the company was great and the canal was amazing. Great trip! Thanks for good advice and excellent price."
K. Wright & M. Ramos
"Just wanted to thank you for all the nice things you did to make our first cruise so memorable. Your recommendation to cruise on Holland America's Westerdam from Rome to
Barcelona was a great choice."
"It was always a pleasure to speak with you and you were extremely knowledgeable."
Mr. and Mrs. N. Rodman
"I wanted to thank you for all your assistance in creating a wonderful vacation for us. We enjoyed the Panama Canal cruise on the Coral Princess. Of course, the food was delicious and we ate too much! Appreciate your recommending a mini-suite stateroom which was great and on our next cruise we won't be able to downgrade! We plan to take our family on a cruise. I hope you can once again help us with our vacation plans."
Patty Buckingham & Jack Eng
"I wanted to drop you a note to let you know that after approximately 10 years of dealing with National Discount Cruise Co, I am more satisfied than ever. We have been cruising twice a year ever since. I am pleased to tell you that I have recommended over 25 people to NDC and everyone tells me your staff is very professional and works hard to get the lowest prices and bes accommodations."
"This brief note is to acknowledge and express my thanks to you for the fine service received by NDC on our Holland "Mediterranean Romance" cruise. It was a memorable experience and we enjoyed the complimentary excursion. Thank you for also upgrading our cabin on the Noordam. Again, thanks a million."
Mr. and Mrs. I. Medina
"Just wanted to drop you a note to let you know that everything went smoothly on our Celebrity cruise. All five couples had a great time. It was a pleasure working with NDC and we will be in touch for future cruises."
"Thanks for all your effort it took to pull off our family trip to Bermuda. We had a terrific cruise. The Celebrity crew and staff were consistently outstanding and the food incredibly good every day. This cruise exceeded our expectations. Next year, we may do another family trip. Maryanne are looking forward to our Radisson Voyager trip to Europe in a few weeks. Should be exciting! The Voyager will be our 29th cruise. Thanks again for you fine work!"
"Thank you is in order for the expert way you handled all the details for our cruise on Crystal Harmony. You are awesome and all of us appreciate NDC sincerely. We had a great time and enjoyed the New England sights. Thanks again for all your time and attention."
"We just got back from the wonderful cruise you booked on the Diamond Princess Mexican Riviera itinerary. I want to thank you once again for the fabulous accommodations enjoyed by me and my friends/family! The ship was really beautiful and we loved the "anytime" dining feature. I can't thank you enough for all the wonderful planning and arrangements provided by NDC that made our trip very special . We appreciate your efforts."
East Orange, N.J.
"I wanted to pass along to you the thanks or our "family", all 32, for the wonderful job National Discount Cruise Co did for us. All the travel plans, transfers, cabins, ship, food, parties, etc. were all wonderful and went smoothly. "Again Thanks!"
The Mowry Family
Baton Rouge, LA
"We had a wonderful time in Alaska on our cruise tour. Loved the Princess hotel in Cooper River. The scenery was awesome.....the cruise ship beautiful (we really lucked out and were upgraded to a full suite....it was superb)". "The Disney cruise was perfect...our entire family had so much fun. Thanks for all you help."
"We just wanted to say our trip to Alaska was fabulous! Thanks for helping arrange this most wonderful trip which we took to celebrate our 40th Anniversary. It was and will always be extremely memorable."
Pat and John Van Dyke